Patient Survey

OMSC Patient Review Survey

At OMSC, we strive to provide the highest patient quality care and we value your feedback about your experience at our facility.

Please note which physician's office(s) you are reviewing. Check all that apply. *
Dr. David E. Bullard - Chillicothe
Dr. Jonathan Williams - Lancaster
Dr. Jason Yanich - Marion
Dr. Joshua T. Smith - Grove City
Dr. Brian A. Stern - Powell
Dr. W. Glenn Hughes - Washington CH
How satisfied are you with...*
  Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied
The friendliness of our front office staff?
The extent to which the information you received prior to your surgical procedure answered your questions and relieved any anxiety?
The explanation of the procedure process?
Our assistance with your billing and insurance questions?
The care and compassion you received from our clinical staff?
The instructions provided on post-operative care?
The outcome of your surgical procedure?
How many days elapsed between your call to schedule your procedure and the date of the actual procedure? *
Less than 7 days
7-14 days
15-21 days
22-28 days
More than 29 days
Did you have trouble finding the office? *
Yes No

If yes, why?
Please estimate the amount of time you spent on the following tasks related to your procedure:
  Less than 5 minutes 5-10 minutes 10-15 minutes 15-30 minutes More than 30 minutes
Time spent on hold while scheduling the procedure
Time spent in the waiting room
Time spent traveling to your physician's office
Is there anything else we could have done to make your experience better?
On a scale of 1-5, 1 is very unlikely and 5 is very likely, how likely are you to refer OMSC to a friend, family member or colleague? *